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The Service-Oriented Organization - People, Politics and Pitfalls - Denise P. Kalm


As Garrett Hardin noted in Tragedy of the Commons, people value more what they own than property held in common.  People litter in public parks, when they would never consider messing up their own yards.

In a Service Oriented Architecture (SOA)-enabled enterprise, services and servers are a common good; they are not “owned” by a line of business or a technology team.  One can solve the technological challenges of SOA and still fail because the organization is not in sync with SOA design; organizational dynamics matter.  The share-everything compliance challenge is just the beginning; in fact, the very structure of an organization probably will have to change.

Learn how you can transform your company to a Service-Oriented Organization (SOO) to reap SOA success.

“I cannot say whether things will get better if we change; what I can say is they must change if they are to get better.”
- George Christoph Lichtenberg

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