Library

Capacity Management

The Minimum Daily Adult - The Right Metrics and The Wrong Metrics - Denise P. Kalm


In capacity planning and performance analysis, we are inundated with metrics that purport to measure performance, but how we display them and understand them is what matters.  Many metrics we take for granted are actually not that useful, and yet, permeate our world.  This paper is intended to help you understand why the same-old, same-old metrics aren’t good enough, and what works better.

“If you want to inspire confidence, give plenty of statistics. It does not matter that they should be accurate, or even intelligible, as long as there is enough of them. “
~ Lewis Carroll

Download Article